Sales conditions


NO GENDER subjected to French Law.
To help you understand the conditions of sales, we give you a translation for information purposes and not legal value.


• The payement is made through Paypal. If you prefer it’s possible to pay with a bank transfer, Make the request through NO GENDER mail address or  phone number.

• You have to give a similar address for the invoice and the delivery.

• To protect you from the fraud, this address has to be the same as the Paypal or Bank account used for the payment.

• The prices are in euros, all taxes included. The delivery expenses are calculated after your order.

• We confirm your order in a short term (2 or 3 days).

• You can expect the sending of your order in the two or three weeks following the confirmation, depending your location. We’ll tell you if there is any delay in your delivery.

• If you have any observation or reservation about the content of your delivery, proceed as followed.

• You have a withdrawal period of 14 days after the delivery. First you have to call NO GENDER to let it know. Then you have to put back all the items you received in their original packaging, and  send them through an insured shipment with a receipt record. It’s important to keep a proof of your shipment.

• The expenses for the return are at your own charge.

• You’ll have a 28€ fixed fee deduction for the expenses due to the rings resizing, directly deducted from the reimbursement made by NO GENDER.

• NO GENDER will check the proper conditions of the return before the reimbursement. You’ll be refunded in the next thirty days after your withdrawal.